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Windows-Based FAQ

Scope of Windows FAQ

In this section we provide common questions and answers for our Windows-based products. Should you have any additional questions, please contact our technical support hotline at (717) 909-8500.

Table of Contents

What are the minimum requirements needed to run WINEBC on my computer?

I have a new computer. How do I move WINEBC to my new PC?

How do I center the print on the form?

What are the minimum requirements needed to run WINEBC on my computer?

Hardware Requirements:

The minimum hardware requirements for the WINEBC software include the following:

  • Pentium processor 133 MHz or higher (or compatible)
  • 32 megabytes of RAM
  • 60 megabytes of available hard disk space
  • 3.5 inch floppy drive
  • CD-ROM drive
  • Super VGA 800 X 600
  • Hayes-compatible modem (28.8 baud or faster)
  • Outside access phone line
  • Parallel or serial printer (specifications determined by your form and printing requirements)
  • Microsoft mouse or compatible pointing device

Operating System Requirements:

  • WINEBC is a Windows®-based, 32-bit program designed to run on Windows 95, 98, and NT.

Database Requirements:

  • Microsoft Access® is the standard backend database for WINEBC. Two optional databases that Genesis
    can incorporate into the system are Oracle or SQL Server. This decision would be made based upon such factors as the number of records, required functionality, and/or desired performance levels.

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I have a new computer. How do I move WINEBC onto my new PC?

In Windows, go to Start, Settings, Control Panel and click on Add/Remove Programs. Highlight WINEBC in the list of programs and click on Add/Remove. The system will verify that WINEBC is already installed and therefore needs to be removed. Then simply reinstall the program by re-running the setup that came on the original CD-ROM.

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How do I center the print on the form?

Occasionally, for one reason or another, the print on the certificate form will become off-centered and need to be corrected. You have the ability to adjust the to regain the proper spacing on the form.

To adjust the margin settings, from the WINEBC toolbar click on Utilities, Parameters, and choose Print Margins. You will have the ability to adjust both the top and the left margins however necessary to center the print.

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