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Technical Support

Bronze Level

Genesis Systems Incorporated provides customers with three levels of technical support: Gold, Silver and Bronze.


Limited business day telephone support between 9:00 AM and 7:00 PM Eastern Standard Time of Genesis-supplied software, including functional corrections and performance corrections.

You may email our Technical Support Division at this address:

You may also call our Technical Support Hotline at: (717) 909-8500 and press 1 for Technical Support.